Frequently Asked Questions About Our Rock Salt and De-Icing Products

At Steel City Salt LLC, we proudly supply high-quality rock salt and de-icing products to help keep your properties safe throughout Buffalo, NY, and beyond. Whether you're a business owner managing a large lot or a homeowner prepping for winter, we’ve got you covered. Below, we’ve compiled answers to some of the most commonly asked questions about our products and services.

Your Common Questions Answered

1. What types of salt products do you offer?

We provide bulk rock salt, bulk treated rock salt, packaged rock salt, and packaged treated salt and de-icing products. No matter the size or scope of your needs, we have the right product for you.

2. What is the difference between treated and untreated rock salt?

Treated rock salt is pre-coated with additives to work faster and be more effective in colder temperatures. It’s ideal for extreme winter conditions, while untreated salt is a reliable choice for standard de-icing tasks.

3. Do you offer delivery services?

Yes, we provide both pickup and delivery options to suit your convenience. Contact us for affordable delivery fees and to schedule a drop-off.

4. How do I store bulk rock salt or treated salt?

We recommend storing salt in a dry, covered area to protect it from moisture and prevent clumping. Proper storage ensures the product remains effective when it’s time to use it.

5. Can I use your products on residential properties?

Absolutely. Our products are suitable for a range of applications, including driveways, sidewalks, and other residential spaces where ice and snow are a concern.

6. What areas do you serve?

We serve Buffalo, NY, and the surrounding Western New York area. If you’re unsure if we deliver to your location, give us a call and we’ll be happy to assist.

7. How does treated rock salt impact the environment compared to regular salt?

Treated rock salt often requires less product to achieve the same results, reducing the environmental impact. However, we suggest using all de-icing products responsibly by following recommended application rates.

8. What size orders can you handle?

We can accommodate orders of any size, from an individual homeowner needing a small supply to large-scale commercial and industrial applications requiring bulk deliveries.

9. Do you sell American Rock Salt™ products?

Yes, we proudly feature American Rock Salt™ products, known for their quality and effectiveness in even the harshest weather conditions.

10. Can I place an order even in the off-season?

Yes! If you need salt during the off-season, simply give us a call, and we’ll make arrangements for you to pick it up.

11. How should I apply de-icing salt for the best results?

Spread the salt evenly over icy areas and avoid oversalting, as a small amount can go a long way. For tight spaces like walkways, packaged treated salt is a great choice.

12. Do you offer bulk discounts for large orders?

Yes, we offer competitive pricing and discounts for bulk orders. Contact us directly to discuss your needs and receive a customized quote.

13. How quickly can I get my order?

During our in-season hours, we strive to provide fast service, often fulfilling orders the same day. Delivery schedules may vary depending on weather and demand.

14. Are your de-icing products safe for concrete?

Our de-icing products are specially formulated to minimize damage to surfaces when applied correctly. We recommend clearing slush and excess salt residue after application to further protect your concrete.

15. Can I subscribe for product updates or notices?

Yes! Subscribe to our text service by texting START to 716-321-5909 for important notifications, updates, and seasonal information.

16. What should I do in case of bad weather affecting operations?

If we’re closed due to weather, call us, and we’ll do our best to arrange for you to get the salt you need.

17. Are your products suitable for industrial use?

Yes, we provide high-performance de-icing solutions designed for industrial applications, helping keep large lots and facilities clear and safe.

18. How do I get a price quote?

Simply fill out our contact form online or give us a call at (716) 532-0000 or (716) 633-4670, and we’ll provide a detailed quote based on your specific needs.

Contact Us for Your De-Icing Needs

If you have more questions or need help choosing the right product, don’t hesitate to contact us. At Steel City Salt LLC, we’re committed to keeping you prepared for whatever winter throws your way.